Legal

How deals work on Crash

• Crash is a free listing platform. It is not a broker, agent, landlord or property manager, it takes no commission, and it is not a party to any lease or sublease.
• Crash introduces people. Viewings, the agreement, rent and deposits, keys and moving in are arranged directly between the two of you, outside Crash.
• The steps on a match (viewing, agreement, move-in) are a shared checklist for the two of you. Ticking one does not create, approve or record anything.
• Files you share in a match are for the other person only. Crash does not open, review or approve them.
• Crash never takes or holds money. Nobody from Crash will ask you for a payment. See a place, in person or on a live video call, before you pay anything.

The binding version is Terms section 4.

Before you sign

Before signing, consider having a qualified professional review your agreement so you understand your rights, responsibilities, and whether the terms reflect what both parties agreed to. Crash provides general educational information, not legal advice or contract approval. This checklist is not exhaustive, and completing it does not establish that an agreement is valid, enforceable, or suitable for your situation.

• Are the property, dates, and parties clearly identified?
• Are rent, fees, deposits, and refund conditions documented?
• Is any required landlord or building approval in writing?
• Does the agreement explain repairs, damage, cancellation, and each person's responsibilities?
• Has everyone received the complete agreement and attachments?

The same list sits at the agreement step of every match.

What our checks mean

Each one means only the exact thing it says, at the time it was checked. None is a promise about a person, a place or a deal, and we do not run background, credit or income checks.

• UM email verified: the person can receive mail at a miami.edu address.
• UM affiliation document reviewed: a person at Crash read a document with their name and the University of Miami on it, for people without a UM email.
• Listing authorization reviewed: a person at Crash read the documents the lister sent to show they may rent the place out.
• Confirmed this week: the lister said in the last seven days that the place is still available.

Documents sent for a check are seen only by the person who sent them and the two Crash reviewers, and are deleted when the review is decided. Crash is not affiliated with the University of Miami.

Fair housing

Equal housing opportunity. Housing discrimination is illegal under federal, Florida and Miami-Dade law. A listing may describe who lives in a shared place now, never who may apply. We remove listings and messages that discriminate; report one on Crash, and you can also contact HUD. Details in Terms section 6.

Copyright and takedowns

If something on Crash uses your work, or someone listed a place you own or manage without your permission, email hello@crashmia.com. We take a listing down while we look into it. What a copyright notice needs is in Terms section 10.

Your data and your account

We do not sell your data or show ads. You can ask for a copy of what we hold, have it corrected, or delete your account at any time; here is how. Activity emails can be turned off on your profile.

Contact

Crash, Miami, Florida. hello@crashmia.com. For safety, reporting and everything else, see Help and support.